This Privacy Policy demonstrates our firm dedication and commitment to the privacy of your information and your rights to privacy as practiced under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Please read the Privacy Policy to understand how your personal information will be collected and disclosed as you make full use of the information and services of the North Bay-Mattawa Conservation Authority website.

Most of the information relating to drinking water source protection does not require your identification or any personal information; you may access it anonymously. However, personal information is collected when you choose to provide it through correspondence, newsletter signup, or any other form of communication with the North Bay-Mattawa Conservation Authority. 

Collection of Personal Information

We collect and retain personal information for the following purposes:

  • To process and communicate with you regarding general inquiries, information or other services offered on the North Bay-Mattawa Conservation Authority website including newsletters 

  • To better assist you with any questions or concerns about the information that you have requested 

  • To advise you about changes to our web service offerings and of service interruptions 

  • To meet legal and regulatory requirements

Cookies are small text files stored on your computer which can be used to provide customized information about your preferences while on the North Bay-Mattawa Conservation Authority website. Cookies are not programs and cannot gather information on their own nor can they collect any personal information about you from your machine.

Our purpose for these cookies is not to gather personal information but for monthly statistical purposes. We use this information to determine which key phrases or search words were used to find the site, to monitor how many visitors have viewed which pages and how frequently these pages are visited. Collectively, this information is used to help the North Bay-Mattawa Conservation Authority produce an up-to-date and effective website. 

Personal Information 
Personal information may include the following: 

  • Your name 

  • Your address 

  • Your telephone, fax or cell number 

  • Your e-mail address 


This information is required for correspondence between yourself the user and North Bay-Mattawa Conservation Authority  in order to conduct better customer relations and business with you, the clients. 

Correcting/Updating Personal Information
If your personal information changes (eg. name, address, postal code, telephone number, etc.) you may contact North Bay-Mattawa Conservation Authority directly at 613-968-3434 and speak with the Director of Records who will provide a way to correct, update or remove this information.

Use and Disclosure of Personal Information
We do not use or retain personal information that you provide for any secondary purposes unless you have been clearly notified. We will not sell, share, rent or otherwise disclose any of your personal information to any organization or individual unless your permission is given. Your personal information may be used to notify you about upcoming events, news, or services provided through this website. 

The exceptions to this policy include the right to disclose information to law enforcement or any other government officials where the North Bay-Mattawa Conservation Authority (care of North Bay-Mattawa Conservation Authority) believes necessary or appropriate. 

Protection of Personal Information
We take every precaution to protect your personal information when using our website. Electronic and managerial procedures have been put in place to prevent the unauthorized access or disclosure of your information to safeguard any information that is collected while on our website.

Any and all exceptions to the Privacy Policy will be CLEARLY identified at the moment that information is being gathered. 

Links to Other Websites 
This website contains links to other sites (e.g. community links, information links, partners, etc.). Please be aware that we cannot be held responsible for the privacy practices of other sites.

We encourage you to read the privacy statement of each and every website that you visit before you provide any personal information. This Privacy Policy applies solely to information collected through the North Bay-Mattawa Conservation Authority website.

Your acceptance of these terms
When using this website, it is the user's responsibility to ensure they have read and understand this policy and all of its content. If we make any changes or updates, the changes will be made on this page. Be sure to check back and accept all changes made before using the site. 

For more information
For more information, or if you have comments, questions or concerns, please contact: 

North Bay-Mattawa Conservation Authority 
15 Janey Avenue
North Bay, Ontario
P1C 1N1

Phone: (705) 474-5420
Fax: (705) 474-9793    

We will investigate and attempt to resolve all complaints. We will respond to your inquiry within 30 days of the request.